Last updated: 24 February 2026
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website operators. Scanlate uses cookies that are strictly necessary for the Service to function.
We use a minimal set of cookies, all of which are essential for the Service to function. We do not use advertising or tracking cookies.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| scanlate_session | Authenticates institution dashboard users. Contains a signed JWT token with your user ID, institution ID, and role. | 30 days | Essential |
| scanlate_visitor | Authenticates visitor accounts. Contains a signed JWT token with your visitor ID and preferences. Set only when you create a visitor account or sign in. | 90 days | Essential |
The following third-party services may set their own cookies when you use Scanlate:
| Service | Purpose | More Info |
|---|---|---|
| Tawk.to | Live chat widget on our landing page. May set cookies to maintain chat sessions and preferences. | Tawk.to Privacy Policy |
| Stripe | Payment processing. May set cookies during checkout for fraud prevention. | Stripe Privacy Policy |
In addition to cookies, Scanlate uses browser local storage and IndexedDB for the following purposes:
You can control and delete cookies through your browser settings. Most browsers allow you to:
Please note that blocking our essential cookies will prevent you from signing in to the Service. You can clear offline data (IndexedDB and cache storage) from the Settings panel within the Scanlate app.
We may update this Cookie Policy from time to time. Changes will be reflected by updating the “Last updated” date at the top of this page.
If you have questions about our use of cookies, contact us at: